Tuesday, 29 December 2015

Arriva doesn't arrive

Route 281: Rusthall - High Brooms is timetabled to run every 12 minutes for most of the day, except on Sundays. Timekeeping is not easy as the route takes buses along some of the most congested roads in the centre of Royal Tunbridge Wells.

Once a bus is running five minutes late it is inevitable it will be caught up by the following bus as passengers for the second bus will catch the late running first bus and thus delay it even further.

There is a solution to the problem - but it costs money and Arriva can be relied upon to put profit before passenger satisfaction.

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